1 reviews | Active since Jun 2016
Vodacom Repairs a Joke!
<p>Booked in my Note $ (less than a year old) on 26 April 2016 to repair a sticky centre button at Witbank Repair centre Job: ***0. Received the phone back 4 weeks later, Numerous buttons were now broken and faulty. Bookin the phone in again. Almost 2 weeks passed. Phoned repair centre, they blamed the delay due to fualty parts from Samsung, now also the main board and screen needs to be replaced. They said I must rather push for a new phone. They sent the phone to the Advanced Repair centre as they couldn't repair it. Yesterday the advanced repair centre sent the phone back as they could not find any faults on it. Phoned Vodacom, the very rude agent completely distanced Vodacom from this and said I must take this up with the Store Manager or Franchise owner, who never answers the phone. How can Vodacom just distance themselves from this? I will go to court and stop paying my account if Vodacom doesn't not sort this out. I am not asking for much, either repair my phone 100% or replace it.</p>
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