RN
Ricky N

1 reviews | Active since Jan 2017

04 Jun 2021, 08:55

Vodacom Repairs

Dear Vodacom.

My vodacom phone is still in for repairs, its been 3 week with no feedback.

when i call to give you my job number you automated voice says the job number is invalid, if been trying to get any feedback from you with no success.

this is one of many complains i have been having with you over the last few months and after being a client for many years i will now move over to MTN once my contact have expired.

this include 3 lines and 1 fiber line.

Kind Regards

0
Replies (1)
Vodacom
Vodacom's reply04 Jun 2021, 14:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team