Vodacom Repairs

I submitted my phone to Vodacom for repairs on 19/02/2022. It took them 3 weeks and me having to constantly call Vodacom repairs for them to finally attend to the phone. They finally attended to the phone and decided that they'll be replacing the the phone. I call almost everyday to try and get a date for when I can expect a new phone and I'm always getting told that it'll be within the coming week. The phone still hasn't arrived till this day and no one can provide me with a solid date for when my phone will arrive.

I bought my phone on contract and I've just spent 48 days (and counting) without my phone. Vodacom is terrible and I do not recommend them.