DC
Denise C
1 reviews | Active since Aug 2015
02 Sept 2022, 13:10
Vodacom Repairs
We sent a phone to Vodacom Repairs in Fourways. When we got the phone back it had a different wallpaper on and had a 6 digit pin, my pin has always been only 4 digits. Oh by the way this was the second repair, first time it came back it had exactly the same problem, paid insurance access and send the phone in again got it back (after paying the insurance access again) and now we cannot log in to the phone and they just tell us that they did not change it. Poorest service ever!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Sept 2022, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2022, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DC
Denise C's updateReviewer Update
05 Sept 2022, 14:33Please note that I am in meetings and can not always answer calls. Do we have to book in again, this will be the third time and do I then have to pay again?
DC
Denise C's update05 Sept 2022, 14:33
Reviewer Update
Please note that I am in meetings and can not always answer calls. Do we have to book in again, this will be the third time and do I then have to pay again?