SR
Selwyn R

1 reviews | Active since Nov 2009

24 Jul 2019, 09:52

Vodacom Repairs

This is the second complaint about the same issue. I have made payment (at Vodacom), but now i have to send them proof of the same payment i made. I cant believe this. What company does this?

0
Replies (2)
Vodacom
Vodacom's reply24 Jul 2019, 10:50
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply29 Jul 2019, 13:35
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Our records indicate that you were contacted and assisted.
 Regards  Consumer Website Team 

Best regards,