Vodacom Repairs

<p> I am extremely unhappy with Vodacom’s repair department.</p> <p>I have a Samsung Galaxy A5 that went in for repairs 3 – 4 times already and they have failed to repair my device once again.</p> <p>The client service in the store is terrible, everyone just sits behind their computers or walk around and chat while there is a line waiting to be help.</p> <p>I also had a chat with the branch manager and he failed to assist me, he just told me “mam please send in your phone in for repairs”</p> <p>What kind of service is that??? I am sick and tired of Vodacom and will cancel my contract. (Never to deal with you again!)</p> <p>My phone is in for repairs at the moment awaiting to do a “Swap Out” which has been 7days already.</p> <p>Please kindly advise how you will resolve this as I am at the point of getting my Lawyers in!</p> <p> </p> <p>Thank you.</p>