1 reviews | Active since Jun 2016
Vodacom Repair Store Canal Walk gives ****ty service...
<p>I have tried calling Vodacom Repair centre in Canal Walk 5 times on ********** and no one answers. It is ridiculous that such bad service is consistently being offered by Vodacom.</p> <p>I have been following up for the last 3 weeks since my phone was submitted to the Vodacom repairs centre on the 16 June 2016. It has been over a month and every time I have to follow up with no proper feedback besides excuses like e.g Insurance has not been approved and apologies for not following up.</p> <p><br /><br /></p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Vodacom
I called in to Vodacare Canal Walk on Tuesday and the lady advised me that my phone will be repaired by Friday the 22 July 2016 at which time I would get a call from them to collect. It is now the 26th July 2016 and I have yet to receive a phone call or any feedback from you people.
Just as an FYI, I plan on moving to another network, you people suck...
Dear Vodacom
I called in to Vodacare Canal Walk on Tuesday and the lady advised me that my phone will be repaired by Friday the 22 July 2016 at which time I would get a call from them to collect. It is now the 26th July 2016 and I have yet to receive a phone call or any feedback from you people.
Just as an FYI, I plan on moving to another network, you people suck...