AF
Ansie F

1 reviews | Active since Aug 2017

04 Aug 2017, 08:57

Vodacom Repair sentre Potchefstroom

<p>My husband got a CatS30 on contract at vodacom. Since Feb 2017 he experions problemes with phone. It was given in for about 6 times. The phone switch off and on. Looses phone no. With all the repairs it still does the same. He uses his phone for his work as well. The repairs only send it in for sorftware update. None of it works.After months it still does not work. We called, explained, beg...asked for exchange! But no!!! They refuse to do anything. HE is lossing a lot off work because the phone vibrate, switch off and then o. In that time people try to call him. Then he must wait for 10 minutes before he can uses his phone.</p>

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Replies (1)
Vodacom
Vodacom's reply04 Aug 2017, 10:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team