VODACOM REPAIR CENTRE IS THE WORST

<p>I handed my phone in for repairs at the Durban (OLD FORT) road over a month AGO. Initially my phone had a( one) scratch on the glass. agent booked the phone in. a week later i recieved a quotation for R7410 as now my phone is no longer under warranty and the scratcch is now a crack.. I refused to accept this, my phone was returned. On inspection i noticed my phone now has multiple scratches on glass and body. The agent from the store was shocked as well. Phone was returned. I emailed Portia from escalations and to date all I am being told is " you need to pay " no one is willing to take ownership of the damage that is now on my phone. the phone has been sent 3 times to advanced centre.</p>