1 reviews | Active since Mar 2014
Vodacom Repair Centre - Extremely Unhappy with Services
<p>Good Day,</p> <p> </p> <p>I would like to review Vodacom as the poorest service I've received till date. I have logged a called on 16/11/2016 for my Huawei P8 phone which doesnt work anymore. Vodacom could not repair the phone as the phone has reached end of life. I'm already 9 months into my contract. Vodacom promised to give me an P9 for the replacement for the P8. Vodacom then wanted to give me a refurbished.</p> <p>I have 3 reference numbers till date ********** 8, ********** 5, ********** 5</p> <p>I have to constantly phone in for feedback from the Agent also from the Teamleader, I have requested till date for the Manager to phone me and that has not happened.</p> <p> </p> <p>PLEASE CAN SOMEONE SORT THIS OUT!!! </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi
I dont want to speak to a consultant. I've been speaking to consultants for 30 days I want to speak to a manager please!
Hi
I dont want to speak to a consultant. I've been speaking to consultants for 30 days I want to speak to a manager please!
