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Jannie S

1 reviews | Active since Dec 2010

15 Nov 2015, 14:54

Vodacom Repair Center Centurion dishonoring prices

Vodacom advertised certain products as part of their November specials/ deals. I inquired at 3 shops regarding a specific cell phone on promotion. After completing all forms, I was informed at the pay-point that there is a R500-00 difference in the price and that Vodacom (Centurion) WILL NOT honor the advertised price and that I shall pay in the difference, or leave.<br> <br> This is a gross transgression of the Vodacom values AND Vodacom Centurion has made themselves guilty of False and Misleading Advertising practices. According to the Consumers Protection Act this can be labeled as False promises and Bait Marketing. <br> <br> Vodacom Centurion bluntly refused to discuss the matter and the false advertising pamphlets and booklets are still on display.

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Replies (1)
Vodacom
Vodacom's reply15 Nov 2015, 20:36
Official
Hello VanStadenJ,

I'm terribly sorry to hear of the bad service you received.

Please note that a consultant will make contact with you in due course to assist with your complaint.

Regards

Consumer Website Team