1 reviews | Active since Apr 2017
Vodacom repair center can not repair!
<p> Good day,</p> <p>I have a phone on contract from Vodacom. Recently it started rebooting itself a few times a day. I took it to the Vodacom, and they upgraded the software. That did not solve the problem. When I took it back, they replaced the motherbord. That also did not solve it. The next time, they upgraded the software again. Still no luck. I found out that the problem I have, is common with the specific phone. Now...does the law not state that if there is an inherent fault with the product, it must be replaced? How many times should I take this phone back to Vodacom? I use the phone for my business, and can not afford to loose calls because the phone does not work! Either repair or replace!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
So Vodacom sends an email adress, to which I then forward my issue. And that was that. NO RESPONSE.
So Vodacom sends an email adress, to which I then forward my issue. And that was that. NO RESPONSE.
