KM
Kamogelo M

1 reviews | Active since Jan 2024

10 Jan 2024, 09:52

Vodacom Repair Center

I bought a samsung galaxy a24, the phone was faulty on the 8th day, i called Samsung and was told to book it in for repairs at Sandton City Mall Vodacom, I called to follow up on the status of my phone, they told me that i have to pay 7k for a new board, the phone price is about 4k, it's still not fixed I have never been so dissapointed about a samsung device for i have been trusting it my whole life. . . .

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Replies (1)
Vodacom
Vodacom's reply10 Jan 2024, 09:59
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team