KM
Kamogelo M
1 reviews | Active since Jan 2024
10 Jan 2024, 09:52
Vodacom Repair Center
I bought a samsung galaxy a24, the phone was faulty on the 8th day, i called Samsung and was told to book it in for repairs at Sandton City Mall Vodacom, I called to follow up on the status of my phone, they told me that i have to pay 7k for a new board, the phone price is about 4k, it's still not fixed I have never been so dissapointed about a samsung device for i have been trusting it my whole life. . . .
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Jan 2024, 09:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jan 2024, 09:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
