Vodacom renewing contracts without your permission
Vodacom renewed my contract even though I told them to cancel it after my contract expired. Just last week I was told that I still have the contract on my name and I have infact been paying for it for the last year. I tried speaking to numerous people at Vodacom, however all I get is a case number and nothing more.
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Vodacom's replyOfficial
04 Nov 2018, 08:45 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2018, 08:45
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team