AM
Annelize M

1 reviews | Active since Jan 2016

16 Aug 2022, 22:50

VODACOM RENDERING VERY POOR TO NO SERVICE

I have written alot of complaints but it seems Vodacom does not care about bad reviews against their company's name. I am not going to explain my whole long story again I want a someone with high Authority to phone me I am done speaking to *********** consultants which each gives you a different promise.

I want to be phoned an my line unblocked a.s.a.p Will not stand back with this query I was made promises by Ishmael, Tersuis, Mellin, Masi, Daniel and Marzhan from back office and at the end they denied everything said and the recordings are now gone. .......how concenient for them.

I emailed social media, Tersuis, SRM,Lindiwe Vanda and Ceo of vodacom but with no reply. Vodacom are at default here and no one at Vodacom takes responsibility or is being held liable instead the client must suffer, very very very unproffesionel!!!!!!!!!!!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply17 Aug 2022, 08:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team