EM
Eugene M

1 reviews | Active since Oct 2022

02 Nov 2022, 11:09

VODACOM REMAINS PATHETIC

29 Queries on the non provision of a Data Sim at time of inception... billed for it and my refusal to pay for something not received or data used now still reflects as an arrears. Vodacom remains PATHETIC in resolve. It is in breach of contract soon to be cancelled based on the ineptness to resolve. Still received no call as they promised on this platform as well!

0
Replies (3)
Vodacom
Vodacom's reply02 Nov 2022, 11:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
EM
Eugene M's update02 Nov 2022, 12:17
Reviewer Update
That's the same response received...it's a BOT response obviously😡😡😡
EM
Eugene M's update02 Nov 2022, 15:58
Reviewer Update
😂🤪😂🤪😂🤪PATHETIC!!