Vodacom remain useless

Reference EC-1MI6-1Qy7KO On the 11 December 2023 I complained about a spam Vodacom message being sent to my phone. I continue to receive these missed calls and messages to today. I received an auto response on 13 December I complained again on 14 December A few enthusiastic calls followed from Vodacom eventually being passed to Vodacom consumer website team who undertook to resolve One of the suggestion of “ a rocket scientist at Vodacom team” it was suggested to block the number - which i did. This failed because you cannot block a Vodacom number. I’m sure this is in breach of POPIA or Electronic Communications legislation However, I followed up on the 3 January 2024 and again 9 January . Vodacom continue to demonstrate their complete disdain for clients and gross incompetence No response