LM
Lily M

1 reviews | Active since Oct 2013

02 Aug 2018, 11:56

Vodacom reimbursed my mom's ****** monies

On the 31 July 2018, I wrote a review on how "Vodacom consultants ***** from unsuspecting pensioners". I am pleased with Vodacom as two hours after my review. I received a call from Theo attending to my mom's account issue. He confirmed the discrepancies in the account and informed me that he is making necessary changes on the account and he will update me. True to his word, on the 1 August he called updating me that they have reimbursed my mom' account and have returned her monthly subscription to normal, they even took the subscription lower with R1 difference to R75 monthly. Today, 2 August I received a statement on my mom's account showing the revised monies.

Thank you Vodacom for the fast response, My mom is a happy client.

0
Replies (1)
Vodacom
Vodacom's reply02 Aug 2018, 12:38
Official

Good day Lily,

That is Awesome.

Thank you for taking the time to post this compliment.

We truly appreciate your support and feedback.

This posting has been sent to Theo and the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team