TJ
Thabelo J

1 reviews | Active since Dec 2015

05 Jul 2022, 08:53

VODACOM REFUSING WITH PAID UP LETTER

I paid my full settlement amount yet Vodacom does not want to give me my paid up letter

0
Replies (3)
Vodacom
Vodacom's reply05 Jul 2022, 10:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
TJ
Thabelo J's update06 Jul 2022, 08:53
Reviewer Update
But why was a given an incorrect settlement amount ? that is incompetence on your side.
Please provide me with the settlement amount now.
***
TJ
Thabelo J's update06 Jul 2022, 09:06
Reviewer Update
Hi, i just paid the amount and emailed it to ***, please send me my letter.