Vodacom refusing to cancel my contract over 2yrs now

Item: Vodacom
Rating: 1
Author: Ntombi K

I am hoping Vodacom will finally get this message to terminate the contract contract I've been asking them to terminate for the past 2yrs and stop billing me for data am not using.

I have emailed, went to your outlets and called to tell Vodacom to cancel this contract.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

21 Dec 2023, 11:50

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply21 Dec 2023, 11:50

Official