KN
Kathleen N
1 reviews | Active since May 2019
28 Jul 2021, 09:57
Vodacom refusing to cancel my account!!!!
I called to cancel my account Number VB017164 on the 22nd of July 2021 They told me this would be done in three working days. Up till now Vodacom is giving me the runaround. Is this is a ploy to bill me again or ruin my credit record. This is unacceptable and I would not encourage anyone to take up an account with this totally unprofessional company.
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Vodacom's replyOfficial
28 Jul 2021, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jul 2021, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team