Vodacom refusing to allow me to port my number

I decided to convert my post paid sim card to a purely prepaid card.

My contract ended end Jan 22 and I was advised by the Vodacom Call centre agent, that my card card has been converted to prepaid.

Since begining of Feb 22, I have tried porting the same number to another service provider and this cannot be done as Vodacom refuses to move my sim card to a prepaid but rather is keeping the sim on a Flexi Zero and thus preventing another service provider to port my Vodacom number.

Vodacom is depriving me of my consumer right to port my number to another service provider.

This is truely ********* behavior and practices from Vodacom.

I have several other existing contracts with Vodacom and cannot wait to cancel them when their reach their end date.

I have been a loyal customer to Vodacom for over 20 years, however I have decided I will never again do business with Vodacom