1 reviews | Active since Mar 2017
Vodacom refusing the port of my prepaid number to mtn
<p>I had a contract with vodacom which expired and decided to take out the 50GB contract with MTN two months ago. Vodacom now says that if I port to mtn I will lose my number that is ********** 712. Mtn has already sent me my sim card and I have started paying for a contract that I cannot use I am receiving no help from vodacom or mtn.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom has not yet contacted me. I have been waiting for vodacom to resolve the problem for the past 2 months
Vodacom has not yet contacted me. I have been waiting for vodacom to resolve the problem for the past 2 months