RR
Robert R
1 reviews | Active since Jun 2012
14 Aug 2015, 09:40
Vodacom refuses to transfer airtime already paid
I took out a top up Vodacom cell phone contract and pay each month for R200 airtime which I cant use because it is on another cell number.<br> I requested Vodacom when taking out the contract, to transfer the airtime to my existing Vodacom number. <br> I also visited the Brooklyn Mall Vodacom store and asked them to arrange the transfer, but they said they will not do it.<br> I now have R1000 airtime (5 months X R200) on a sim card of a number which I cant use.<br> I will lose R4800 worth of airtime over the duration of the 24 month contract!!! <br>
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Replies (1)Vodacom's replyOfficial
16 Aug 2015, 12:50Hello RobReich,
Kindly be advised that this matter has been discussed telephonically.
Thank you
Dyllan
Kindly be advised that this matter has been discussed telephonically.
Thank you
Dyllan
Vodacom's reply16 Aug 2015, 12:50
Official
Hello RobReich,
Kindly be advised that this matter has been discussed telephonically.
Thank you
Dyllan
Kindly be advised that this matter has been discussed telephonically.
Thank you
Dyllan
