1 reviews | Active since Sept 2017
Vodacom refuses to refund me(or provide proof) for an unauthorized WASP
So for 2 months Vodacom billed me for an unauthorized WASP(For over R300), When asked to provide proof that I subscribed(because they are meant to have Two-Step authentication) they refused. They told me to take it up with the WASP Itself who isn't even a registered WASPA member and does not have a contact number. I've been a loyal customer for 7+ years and this is just absolutely disgusting. In the future I will not touch Vodacom with a 10 foot pole.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
