VODACOM REFUSES TO PORT MY PREPAID NUMBER.

Item: Vodacom
Rating: 2
Author: Trish B

I have been a client of Vodacom for years but their weekly price increases are just too extreme. I have been to Telkom twice now to Port my number FROM VODACOM TO TELKOM. Vodacom refuses to accept and send me the OTP MESSAGE TO PORT MY NUMBER. I am a pre-paid customer. My existing number is ***. Do your job Vodacom.

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Replies (1)

Vodacom's replyOfficial

20 Nov 2023, 08:17

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply20 Nov 2023, 08:17

Official