1 reviews | Active since Mar 2009
Vodacom refuses to let me add data bundles
<p>Vodacom refuses to let me add data bundles once my contract's included data has run out. Even after several phone calls to Vodacom "customer does-not-care" they refuse to resolve the issue. This has resulted in me getting bills 5x larger than usual since I now have to pay out-of-bundle rates for data. Absolutely shocking customer service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team