1 reviews | Active since Dec 2017
Vodacom refuses to help, breaches contract, no solution offered, useless!!!!!!!!!
To anyone within the Moreleta Park, ESPECIALLY anyone with a business, DO NOT UNDER ANY CIRCUMSTANCE get a contract with Vodacom. I have 5 red contracts and many more internet packages. When I complained about dropped calls and no signal at all, the response was “we are sorry sir, we are planning a tower for late 2018 or early 2019.” While I lose business daily thanks to you Vodacom, you are more than happy to breach contract and as always, do it with a smile.
You are a pathetic service provider and I will move my business elsewhere. If you are able to break contract, why can’t I? You do NOT care about your customers, you provide NO service, NO customer support, NO solutions, NO help, NOTHING.
I am not complaining about dropped calls, there are NO calls coming in or going out to speak of.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
