VODACOM refuses to give me the email address of the CEO and will not allow me to get a copy of the call recording

Item: Vodacom
Rating: 1
Author: Daniel G

I am still waiting for the CEO's email address and the documents to complete to get the recording that I had with the adviser

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Replies (1)

Vodacom's replyOfficial

15 Apr 2026, 08:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Apr 2026, 08:24