1 reviews | Active since Dec 2014
VODACOM REFUSES TO GIVE ME A COPY OF MY CONTRACT SO THAT I CAN REPAIR MY SCREEN FOR FREE
<p>I HAVE A CONTRACT WITH VODACOM FOR A SAMSUNG S7 EDGE CELLPHONE.</p> <p>I HAVE THE ADH PREMIUM APP WHICH ALLOWS ME TO GET MY SCREEN REPAIRED FOR FREE.</p> <p>I HAVE MADE COUNTLESS PHONE CALLS FOR THE PAST 2 MONTHS TO OBTAIN A COPY OF MY CONTRACT WHICH I NEED TO HAND IN TO THE SAMSUNG REPAIR SHOP SO THAT MY SCREEN IS REPAIRED FOR FREE.</p> <p>I AM TOTALLY DISGUSTED WITH VODACOM.</p> <p>THIS IS THE SECOND TIME I AM POSTING REVIEWS ABOUT VODACOM ON HELLO PETER.</p> <p>IT SEEMS AS THOUGH THEY JUST DONT CARE ABOUT THEIR CUSTOMERS..</p> <p>EXTREMELY UPSET AND TRAUMATISED AS MY PHONE IS STILL NEW AND UNDER CONTRACT.</p> <p>I CANNOT AFFORD IT FINANCIALLY TO FIX THIS SCREEN ON MY OWN.</p> <p>MY ONLY OTHER OPTION IS TO GET A LEGAL OPINION WHICH I WILL ALSO HAVE TO PAY FOR.</p> <p> </p> <p>PLEASE HELP</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
