1 reviews | Active since Apr 2014
Vodacom Refuses to give contract to me although I spend 200 - 2000 on prepaid with them every month
Porting away from Vodacom today!
I have been on vodacom pre paid for probably a year or so, every month spending between R200 and R2000 airtime and data. So yesterday I decide to phone them to take out a contract, that will cost me less than my current spend, with the same amount of airtime/data. After going through the whole process, they declined me and offered me a R175 package, I mean really? My prepaid money is good but I can get a contract according to the "process". Apparently my credit score is to low for vodacom, which basically means its easier to buy a car or get a credit card (I have two vehicles financed, and a credit card, paid up to date if I may add, no missed payments or arrears) than getting a contract with this utter useless company? Cheers Vodacom, you will now be losing a 200 - 2000 rands customer because of your "system processes" I'm sure you wont feel it, but this review may.
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
