NC
Nick C

1 reviews | Active since Oct 2011

08 Dec 2025, 13:02

Vodacom refuses to end contract

I have been trying for more than a year to cancel a vodacom contract. In September 2025 we were promised telephonically that the last payment (for a number that hasn't existed for some years) would be in October. In December, Vodacom is still *******ly debiting our account.

I would suggest that nobody EVER take out a Vodacom contract. They can't be trusted, and aren't interested in customer requests. Best to miss them altogether.

0
Replies (1)
Vodacom
Vodacom's reply09 Dec 2025, 07:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team