NC
Nick C
1 reviews | Active since Oct 2011
08 Dec 2025, 13:02
Vodacom refuses to end contract
I have been trying for more than a year to cancel a vodacom contract. In September 2025 we were promised telephonically that the last payment (for a number that hasn't existed for some years) would be in October. In December, Vodacom is still *******ly debiting our account.
I would suggest that nobody EVER take out a Vodacom contract. They can't be trusted, and aren't interested in customer requests. Best to miss them altogether.
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Replies (1)Vodacom's replyOfficial
09 Dec 2025, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2025, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
