NZ
Nondumiso Z

1 reviews | Active since Apr 2014

14 Apr 2021, 11:32

Vodacom refuses to do an activation for our internet line

We are sill awaiting an activation order, you promised you will be in touch, but we call you everyday and never call back for feedback. Your consultants are *********** and make empty promises. On social media you give automated responses. Just cancel the whole thing if you wont activate today.

0
Replies (3)
Vodacom
Vodacom's reply14 Apr 2021, 13:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
NZ
Nondumiso Z's update14 Apr 2021, 14:10
Reviewer Update
An automated response again, everyday but no one ever does anything
NZ
Nondumiso Z's update15 Apr 2021, 16:16
Reviewer Update
Thank you.