VODACOM REFUSES TO CANCELL CONTRACT BESIDES PAYMENT AS QUOTED MADE

<p>I called vodacom cancellation department and enquire how much I must pay in order for them to cancell the cellphone contract I have with them and they e-mailed me a quote which they also advised that I must pay within 7 days for the cancellation to take effect,they emailed this on Sunday ,15th January 2017 .After getting the quote I went to Vodaworld in Midrand and paid R 12,071.52 as quoted ,when the person who was helping me tried to cancell the cancellation did not go through and ahe advised that I must pay the R17.49 for the proposal amount so that the cancellation to be done which I did on the same sunday.I was told by the lady that I must come back today ,16th January 2017 and she will cancell it after the R17.49 has reflected and when I went in she told me that there is an amount I need to pay again for R1500 which was not on the quote and I refuse to pay this as this was not quoted and I have planned around what was quoted so that I can switch to another service provider</p> <p>Can you please assist so that I can get out of this Vodacom contract.Contract No QC314398-1</p>