MM
Mpho M
1 reviews | Active since Mar 2010
12 Nov 2021, 08:14
Vodacom refuses to cancel my expired contract
I had a data contract which expired in July 2021. I called to ensure that it was canceled and received a confirmation SMS and destroyed the sim, but I'm still being debited monthly. We are now in November. Vodacom, cancel the contract and leave me alone. Stop calling to harass me. The contract has ended and I don't use your services.
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Vodacom's replyOfficial
12 Nov 2021, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2021, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team