Vodacom refuses to cancel my contract for more than 3 years now...avoid them

If i could rate them a ze i would.

I don't understand why its soo easy to sign up for a contract but when its time to cancel they tell you a million things, I have been trying to cancel my vodacom account for the last 3 years and even today there is no joy, they keep renewing it **********ly, when i tell them i want to cancel they dont have answers, I am this step closer to involving lawyers, and i dont care if i pay more for the lawyers . why are you refusing to cancel my contract?

If they dont contact me in a week's time they must expect my lawyers to start looking into this matter, i am tired.

I have even provided them with notice according to Section 14(2)(b)(bb) of the CPA