VL
Velemseni L
1 reviews | Active since Mar 2021
06 Mar 2021, 18:32
Vodacom refuses to cancel my contract
Have been trying to cancel my vodacom contract for 3 months now. Every time I call they tell me they're escalating my issue and I never get feedback but they keep debiting my account.
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Vodacom's replyOfficial
07 Mar 2021, 10:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Mar 2021, 10:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team