Vodacom refuses to cancel my contract

Vodacom continues to ignore the fact that I canceled my contract!!!! Not only have they blacklisted me, they have now created a "new" account???????????????? I finally get my tablet working and up pops a message stating "congratulations on your new contract!" Are you kidding me!!! I don't want your contract! I'm currently waiting on a lawyer letter to explain why they stuffed up!!!! Adding fuel to your own fire Vodacom!!! I don't want your contract! There is zero service from you as a company. You employ people who only know what's in front of them. No one can solve a problem without having to go through five different channels and then surprise, "we still can't help you mam" . At least the lady who helped me just now apologized for this issue. She couldn't help other then to tell me I have to phone cancelations.... Again!!!! My anger level has gone from angry to irate!!!!