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Roslynn A
1 reviews | Active since Apr 2014
25 Apr 2015, 11:47
Vodacom REFUSES to cancel my contract!!!
I have been trying to cancel my contract for one month now and until yesterday they delayed it and delayed and delayed it.... <br> <br> I spoke to Mpho yesterday who assured me that the contract will be cancelled and transferred to prepaid as of yesterday. Today I get an SMS to say my recurring data bundle contract has been changed to a recurring data bundle contract??!! That is not the instruction I gave Vodacom!<br> <br> JUST CANCEL MY CONTRACT AS INSTRUCTED and stop pushing me around!!<br> <br>
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Replies (1)Vodacom's replyOfficial
25 Apr 2015, 15:05Hello Roslynn91,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply25 Apr 2015, 15:05
Official
Hello Roslynn91,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
