1 reviews | Active since Jul 2014
Vodacom refuses to cancel my airtime cotract
<p>The beginning of this yes I phoned the accounts department wanting to cancel my contract with them as I was not happy I spoke to a lady that convinced me not to cancel and vodacom will compensate me with free data every month then eventually I agreed to it. Only to not to even get it even once after a few months I called again to try and close my account but this time to find another lady telling me that I cant close the account and I have to wait until next year I don't want to not pay and name be dirty just because of vodacom. The same lady made me use up my airtime calling the company that they use to get contract customers and I was told to ask for the recording of which I'm still waiting for from March vodacom has little respect for people and I just want to cut all strings with them </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
