VODACOM _ REFUSES TO CANCEL AND REFUND / GOING INTO THE 3RD MONTH

VODACOM HAVE HAS GONE AHEAD AND TAKEN (R1718.97) OFF MY ACCOUNT, was charged last month for this which I have not received or signed/agreed too ?!! and I’ve received a SMS informing me that I’m going to be charged again on the month on the 30th (R1718.97) From: *** <***> Monday, August 26, 2024 2:44 PM To: 'Precious Mkhize' < > Sent: Subject: RE: Ticket [#***] - QA CONTRACT DISPUTE

Please cancel, I have not requested this ITEM

I’ve spoken to umpteen people at Vodacom and it’s still not resolved !! I was charged last month for this which I have not received or signed/agreed too ?!! and I’ve received a SMS informing me that I’m going to be charged again on the month on the 30th (R1718.97)

12/08/2024 at 10h00_ Kersha Ref_*** & ***

22/08/2024 at 13h00 Ref_ *** And _ ***

PLEASE CANCEL

00:31:37 Speaker 3 Description and the current month cancellation we have 14 days of delivery. If you want to cancel this contract. If you need any help, contract the customer care on 082135. So do you understand and agree to the terms and conditions because you closely explained to you Sir yes or no. Craig Sutherland