LO
Laurianne O
1 reviews | Active since Sept 2017
04 Nov 2019, 15:52
VODACOM REFUSES TO CANCEL AN EXPIRED CONTRACT!
I am trying to cancel a contract with vodacom that is coming to an end and they won't help me. when I dial 135 and *** my calls are directed to TOBI!! I went to two vodacom shops in tygervalley and canal walk and both refuse to cancel the contract or to give me a way forward. how am I supposed to cancel the contract if vodacom refuses to help me!!! It has been a week now me trying to call and they refuse to cancel!!
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Vodacom's replyOfficial
04 Nov 2019, 16:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2019, 16:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team