Vodacom refuses to assist
For months I have been requesting Vodacom to sort out my details they do not fix it. My house address will say few the house am staying at others will say my old house , how many times do I ask for it to be one address where I am staying and how many times do I request for my surname to be only Ranchod and not half Sodalay
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Vodacom's replyOfficial
13 Aug 2022, 13:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2022, 13:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team