1 reviews | Active since Jan 2013
Vodacom refused to even try to help
<p>My number ********** was allocated to another user because I did not use it for 3 months. I asked Vodacom to give it back to me as the new user has also not used it for 3 months and the new users account is in arrears. they point blank REFUSED. In an effort to move forward I asked for another number of my choice and I was once again point blank REFUSED. Vodacom does not came about the everyday person and bullies their clientele. Will anybody at Vodacom take this opportunity to solve my problem??? I have wasted countless time with their call centre agents, who just pass me from department to department, and they are not even helpful on their Facebook page. Vodacom shopuld spend their money on fixing their client issues instead of spending millions advertising how great they are. Vodacom = FALSE advertising and ZERO customer service. </p>
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This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
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Vodacom Consumer Website Team
