TG
Themba G

1 reviews | Active since Apr 2022

19 Apr 2022, 16:34

Vodacom refused my refund

I asked for a fast charger at Vodacom Festival Mall. They gave me some R100 ****py quality cable, then I took it back and paid more, R250, for a seemingly better cable. That one too wasn't a fast charger so I took it back for a refund. They plainly refused and told me to come back with a lawyer. I'm never, ever in my life walking into another Vodacom shop. I'm also going to change my kids sim cards because I won't pay money to people who treat me like that.

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Replies (1)
Vodacom
Vodacom's reply20 Apr 2022, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team