MK
Mike K

1 reviews | Active since Mar 2009

20 Jan 2016, 12:48

VODACOM REFUSE TO SELL IPHONE AT ADVERTISED PRICE

I visited the Vodacom counter at Incredible Connection at Somerset Mall to upgrade my phone. I requested the iPhone 6S 64Gig which is advertised in the Vodacom brochure at R599.00 pm on the Smart M contract. The assistant informed me that the price quoted in the Vodacom brochure is incorrect and that the phone actually more expensive and it is not possible to sell it at the advertised price without obtaining authorisation from Vodacom for the deal. I requested her to proceed with it and insisted to have the phone at the advertised price. I called the sales assistent each day for the last week but she informs me that she has not been successful in getting the 'authorisation' from Vodacom.<br> Very unsatisfactory if a deal is advertised at a specific price but is disputed when one wants to purchase the item.

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Replies (1)
Vodacom
Vodacom's reply20 Jan 2016, 13:28
Official
Hello jmgk,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team