ND
Nyvrem D

1 reviews | Active since Jul 2011

11 Aug 2017, 12:16

Vodacom refuse to respond!

<p>I have attempted on numerous occasions to contact Vodacom in order to see if I can pay my bills online via Credit Card. They have not given me the courtesy of a response!</p> <p> </p> <p>I would have thought they would want to make it easy for me to pay their bills.</p> <p> </p> <p>Come on VODACOM - Please sort this out!</p>

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Replies (1)
Vodacom
Vodacom's reply11 Aug 2017, 12:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team