Vodacom refuse to refund my money they deducted 2 times.

Hi. I am very disappointed and frustrated with Vodacom. They deducted my money double and extra after I paid R700 into a account I was provided by one of their agent some time ago. On the 26th of February I didnt have enough money in my main account. So the bedir order did go through. On the 2nd of March I paid the R700 in. Now they claim the acount doesn't belong to them. But this is not the first time I use this acc to pay money in I uses it for the 3rd time . I think it was in 2024 and 2025 and now in im certain of this year 2026. I want my money back . I have been a client of them for very long and now they are ****ming me. Vodacom is a ****.