JN
Joshua N

1 reviews | Active since Dec 2017

02 Dec 2019, 15:00

Vodacom refuse to realease me from contarct that has expired

My contract end in October , Every time I phone to advise them that I a m not renew contract . they told me that they will give me les expensive contract .This occurred until month end and they forward me airtime for another month . one of reasons I want to cancel my contract is that air time and money paid was increased and I request the telephonic record of the conversation that I have told them to increase i was taken to pillar and post. I have been with Vodacom for more than 15 years .

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2019, 15:57
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team