NT
Nicole T
1 reviews | Active since Jul 2020
22 Jul 2020, 18:35
Vodacom refuse to cancel expired contracts
Since May I been calling Vodacom to cancel my contract and convert to prepaid the moment a consultant hears the magic words " I want to cancel" they the put phone down on my ear! I had that happen three times yesterday !
I now will have a lawyer draft a letter to officially cancel on my behalf!
I encourage others who can't afford legal counsel to join on Facebook and together raise some money and do a class action against these clowns taking advantage of people during Covid-19 ! To make matters worse is I am stuck overseas absolutely disgusting how they do business.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
23 Jul 2020, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jul 2020, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
